Servers that experience this issue have the following configuration:
- Novell NetWare 6.5 Support Pack 5
- HP ProLiant servers configured with HP 8 Internal Port SAS HBA with RAID adapter
- This issue is observed with LSIMPTNW.HAM driver v4.01.05, May 26, 2006
The server abends with a Page Fault Processor Exception with additional information showing the following:
"The CPU encountered a problem executing code in NWPA.NLM."
A coredump of the problem shows the abend happens in NWPA.NLM | Send_Adapter_Failed_Notification.
The cause of the problem is that NWPA.NLM references an invalid memory location while processing an adapter failure event notification for a HAM driver request completing with an internal adapter error.
Apply and use an updated NWPA.NLM (available shortly in Novell NetWare 6.5 Support Pack 6) with a date of September 26, 2006 or later.