Application migration fails "Could not locate MSI file"

Document ID:3451081
Creation Date:08-Nov-2007
Modified Date:27-Apr-2012
- Micro Focus Products:
  ZENworks Configuration Management

Environment

Novell ZENworks 10 Configuration Management

Situation

ERROR:"Could not locate MSI file" in migration log

ERROR:"Piracy Detected!" in AxtAotConv.log

Migration fails

Resolution

A previous version of Admin Studio is already installed on the machine.
This causes a licensing conflict with the ZENWorks Application Migration Utility. Un-install all versions of Admin Studio and re-install the ZENworks Migration Utility.

Additional Information

Migration log will contain symptoms similar to this:

Success: Converted App Object (cn=LW2K_CardFile,ou=APPS,ou=CORP,o=TOP) to AXT file
Using C:\Program Files\macrovision\adminstudio\8.5\Converter for ZENworks\AxtAotConv.exe -nosplash -noconsole -v -s -z"C:\Documents and Settings\ad2hartlti\Local
Settings\Temp\3B733A4C005C4FC98FD843F131858B6D\LW2K_CardFile.ini" to convert the AXT to MSI
Starting AXT to MSI Conversion...
AxtAotConv.exe took: 0 hours, 0 minutes, 0 seconds

Could not locate MSI file C:\Documents and Settings\user\Local Settings\Temp\3B733A4C005C4FC98FD843F131858B6D\MicrosoftWord.msi
Migration failed for cn=MicrosoftWord,o=Apps
Migration of this object took: 0 hours, 0 minutes, 1 seconds, 281 milliseconds

AxtAotConv.log will look similar to this:

14:11:23 : C:\Program Files\Macrovision\AdminStudio\8.5\Converter for ZENWorks\AxtAotConv.exe (Process Id: 3668, Thread Id: 2196)

------------------------------------------------------------------------
14:11:23 0 Debug: Piracy Detected! Shutting down