NAL is unable to Launch multiple instances of Citrix Applications

  • 3450530
  • 04-May-2007
  • 30-Apr-2012

Environment

Novell ZENworks 6.5 Desktop Management Support Pack 2 - ZDM6.5 SP2 Application Launcher (NAL)
Novell ZENworks 7 Desktop Management Support Pack 1 - ZDM7 SP1 Application Launcher (NAL)

Situation

NAL is unable to Launch multiple instances of Citrix Applications

Resolution

For ZDM7: Fixed in ZENworks 7 with SP1 Desktop Management, available at Novell Downloads

For ZDM6.5 SP2: fixed in ZENworks 6.5 Desktop Management SP2 IR1 or newer found at Novell Downloads

Additional Information

STEPSTO REPRODUCE:

1) Create a Citrix Application object in eDir and point it to a Citrix application.
2) Assign this to a user
3) Login to a machine as this user and launch the Citrix application from the NAL multiple times.

Formerly known as TID# 10100186 NOVL104847

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