For ZDM6.5 SP2: fixed in ZENworks 6.5 Desktop Management SP2 IR1 or newer found at Novell Downloads
1) Create a Citrix Application object in eDir and point it to a Citrix application.
2) Assign this to a user
3) Login to a machine as this user and launch the Citrix application from the NAL multiple times.
Formerly known as TID# 10100186 NOVL104847