Linux Access Gateway stuck in pending state forever

  • 3442753
  • 30-May-2007
  • 26-Apr-2012


Novell Access Management 3 Netware Access Gateway
Novell Access Management 3 Access Administration
Novell Access Management 3 Linux Novell Identity Server
VMWare ESX platform for Linux Access Gateway


Customer built a VM for the Linux Access Gateway and patched it to the SP1 beta 1 code level. It was tested out by creating a protected resource out of with a Name/Password Form contract and this worked fine. Customer then tried to create a new proxy service with another protected resource, again with the Name/Password Form contract type and the gateway went into a pending status from which the administrator could not recover.


Increase memory allocation for VM to match the minimum requirements of 2GB RAM. The VM that was hung in a pending state was built with 1024 of memory and NAT for networking.