BorderManager Loses ECB's and all Communication Stops

  • 3438736
  • 24-Jan-2007
  • 16-Mar-2012

Environment

Novell BorderManager 3.8
Novell NetWare 6.5
Novell NetWare 6.0
BM38SP4_IR2.EXE

Situation

BorderManager servers will start losing packet receive buffers (ECB's) and eventually communication to the server will be halted. Proxy, PING, remote access, etc... all communication to the server will stop except may be able to ping loopback address. In some cases the server may hang or experience extremely slow performance.
From the Proxy Console Screen | Display Current Activity client connections will remain at normal levels but the server connections will continue to climb. The receive buffer utilization noted at the bottom of the same screen (Receive Buffer x of y) will also show an increasing number of receive buffers used by proxy (x) of the total available (y).
This issue was reported mostly after applying bm38sp4.exe (or later SP4_IR up to IR4) but also in some cases with bm38sp3.

Resolution

Fix is in proxy.nlm version 5.00.23, dated June 19th 2006 included in BM38SP4_IR5.EXE and later.

Additional Information

Formerly known as TID# 10100351