MAC OSX ZAM client install is failing

  • Document ID:3436225
  • Creation Date:08-Jan-2007
  • Modified Date:27-Apr-2012
    • Micro Focus Products:
      ZENworks Asset Management

Environment

Novell ZENworks Asset Management 7 - ZAM7
ZAM 7 sp1 Patch 7 MAC agent installation onto MAC G4 10.4.7 kernel

Situation

Install of MAC client fails during "checking to see if client can be installed on this machine" phase. Error message does not indicate point of failure.

TROUBLESHOOTING - Set up with root account, logged in as root, recopied the file to the desktop, changed permissions. This failed with the same error as when trying to run without permissions (regular user)

Resolution

The Mac collector install files did not work on the 7.0SP1 ISO. The ISO was not rebuilt. The fix is in the 7.5 ISO upgrade.