NetWare server abend when old ZENworks agents do Inventory

  • Document ID:3435036
  • Creation Date:15-Jun-2007
  • Modified Date:30-Apr-2012
    • Micro Focus Products:
      ZENworks Desktop Management

Environment

Novell ZENworks 7 Desktop Management Support Pack 1 - ZDM7 SP1
Novell ZENworks 7 Desktop Management Support Pack 1 - ZDM7 SP1 Inventory
Novell NetWare 6.5 Support Pack 6

Situation

NetWare server abends only when ZfD4x agents are in the process of doing ZENworks Inventory
Abend occurs in the function NETNLM32 NWDSModifyObject
JNCPV2.NLM is involved with the abend of the server running ZENworks Inventory.

Resolution

Upgrade the workstation agents from ZfD4x to ZDM7. In this instance, all backend servers are running ZDM7, but a few workstations still had ZfD4x agents installed. When the ZfD4x agents attempted to process ZENworks Inventory policies, the NetWare servers they were connected to abended. These servers were also running ZDM7 Inventory services.