iManager 2.6 exhibits very slow performance

  • 3432073
  • 03-Oct-2007
  • 26-Apr-2012

Environment

Novell iManager 2.5
Novell iManager 2.6

Situation

iManager is running very slow. When clicking on the "View Objects" button in the top frame it may take 30 seconds or more for the next dialog to open.

Resolution

The cause in this case is due to the iManager server does not have internet access. iManager is trying to access download.novell.com to get the last patch list and must time out. If this is the cause then this feature of iManager needs to be disabled.
1. Log in iManager.
2. In the top frame select the button "Configure".
3. Select "iManager Server/Configure iManager" in the left frame.
4. Select the tab "Plug-in Download".
5. Uncheck the option "Query Novell download site for new Novell Plug-in Modules (NPM)" and click save.
6. Log out of iManager then log in again.
iManager should now display the second dialog much faster.