Environment
Novell iPrint for Linux Open Enterprise Server Support Pack 2
Situation
After using RUG to update the server's novell-iprint-server RPM to
20070621-1, banner assignments won't stick. iManager will
report SUCESS when assigning the banner, but the PsmStatus report
will show that the banner is not assigned.
Notes:
Which iPrint Server RPM is installed?
At a terminal, type:
rpm -qa novell-iprint-server
If novell-iprint-server-5.1.20070621-1 is returned, then the bug described above exists.
What is the PsmStatus report?
- Using a web browser, go to https://[IPaddressPrintServer]/PsmStatus
- Scroll to the bottom of the page, click the "Advanced iPrint Manager Information" button.
- Click the "Generate Report" link
- Check the "Banner" box
- Click the "Generate Report" button
- This report will show which Printer Agents have banners assigned.
Notes:
Which iPrint Server RPM is installed?
At a terminal, type:
rpm -qa novell-iprint-server
If novell-iprint-server-5.1.20070621-1 is returned, then the bug described above exists.
What is the PsmStatus report?
- Using a web browser, go to https://[IPaddressPrintServer]/PsmStatus
- Scroll to the bottom of the page, click the "Advanced iPrint Manager Information" button.
- Click the "Generate Report" link
- Check the "Banner" box
- Click the "Generate Report" button
- This report will show which Printer Agents have banners assigned.
Resolution
Cause:Bug in the June 21, 2007
novell-iprint-server RPM.
(novell-iprint-server-5.1.20070621-1)
Resolution: Reported to Engineering
Workaround:
Back rev the RPM to the Nov 9, 2006 version (novell-iprint-server-5.1.20061109-3)
- Download the RPM by clicking here.
Resolution: Reported to Engineering
Workaround:
Back rev the RPM to the Nov 9, 2006 version (novell-iprint-server-5.1.20061109-3)
- Download the RPM by clicking here.
- Copy the RPM to the server's
/tmp directory
- Type the following at a terminal session
cd /tmp
rpm -Uvh novell-iprint-server-5.1.20061109-3.i586.rpm --force
rcapache2 restart
rcnovell-ipsmd restart
rcnovell-idsd restart
- Type the following at a terminal session
cd /tmp
rpm -Uvh novell-iprint-server-5.1.20061109-3.i586.rpm --force
rcapache2 restart
rcnovell-ipsmd restart
rcnovell-idsd restart