Environment
ZENworks Configuration Management 10
ZENworks Configuration Management 11
ZENworks Configuration Management 2017
Situation
What log files
should be collected if there are problems running the Group Policy
Helper in ZCC?
Resolution
If the the
client machine running Group Policy Helper has the ZENworks
Adaptive agent installed, then the messages go into zmd-messages.log (Remember
to turn the debug on).
If the client machine running Group Policy Helper does not have ZENworks Adaptive agent installed, then messages
are logged
in a file called zen_gp.log in the user's temp directory.
(C:\Users\<userid>\AppData\Local\zen_gp.log)
(C:\Users\<userid>\AppData\Local\zen_gp.log)
Additional Information
Group Policy
Helper is launched from ZCC from Policies, Edit, Windows Group
Policy Settings, Configure.
It brings up the Windows Group
Policy Editor - gpedit.msc.
ZCC Helper was introduced in ZCM 2017
Other ZCC Helper log is located:
C:\Users\<userid>\AppData\Roaming\Novell\ZENworks\ZCCHelper\Log\zcchelper.log
Other ZCC Helper log is located:
C:\Users\<userid>\AppData\Roaming\Novell\ZENworks\ZCCHelper\Log\zcchelper.log
Also See TID 3418069
Change Log
3 Dec 2018 - Paul Pedron - ZCCHelper Path