Environment
Novell GroupWise 7
GroupWise Mobile Server (GMS)
Situation
Looking at Contacts tab from a WebPIM interface of a GMS
mailbox, all Frequent Contacts items are listed even when they
were not selected for a synchronization.
Resolution
When a user logs into GMS via the WebPIM interface it is
possible to specify which GroupWise address book to synchronize
with the mobile device via Settings | Pick Contacts to Sync.
Although Frequent Contacts may not be selected, when clicking on
the contacts tab in the WebPIM interface items from the Frequent
Contact are displayed.
This is working as designed. Inside the WebPIM interface
the Frequent Contacts are displayed by default. However, on a
mobile device only address books that have been specified in the
configuration settings of the GMS account are synchronized.
The Frequent Contacts do not get synchronized to the mobile device
even though they are visible in the WebPIM interface unless the
Frequent Contacts are specifically chosen to be synchronized.