Exception message: "Configuration not found" restarting the Linux Access Gateway

  • 3419813
  • 14-Nov-2007
  • 05-Jun-2013

Environment

Novell Access Management 3 Linux Novell Identity Server
Novell Access Management 3 Linux Access Gateway
Novell Access Management 3 Access Administration
Novell Access Manager 3 Support Pack 1 applied

Situation

When multiple Linux Access Gateway devices are rebooted and attempt to contact the config store at the exact same time I receive the error below. For example, if we take a cluster of 4 Linux Access Gateways and reboot them at the same time some may return with the error below. The error will eventually go away after multiple hours but it puts the Linux Access Gateway cluster in a bad state.
The following error occurred during the identity server configuration
"Configuration not found Exception message: "Configuration not found" NIDPSettings.java Line: 214
Method: getSettings NIDPSettings.java Line: 71 Method: LDAPAuthority.java Line:
319 Method: getSiteSettings NIDPMeEntity.java Line: 333 Method: hardInitialize
NIDPContext.java Line: 498 Method: doInit NIDPContext.java Line: 414 Method:
start NIDPServletContext.java Line: 1334 Method: doCommand y Line: 3075 Method:
doCommand NativeMethodAccessorImpl.java Line: -2 Method: invoke0
NativeMethodAccessorImpl.java Line: 39 Method: invoke
DelegatingMethodAccessorImpl.java Line: 25 Method: invoke Method.java Line: 324
Method: invoke UnicastServerRef.java Line: 261 Method: dispatch Transport.java
Line: 148 Method: run AccessController.java Line: -2 Method: doPrivileged
Transport.java Line: 144 Method: serviceCall TCPTransport.java Line: 460
Method: handleMessages TCPTransport.java Line: 701 Method: run Thread.java
Line: 534 Method: run
(Required Action) Resolve the error and then restart the identity server "

Resolution

Fixed in 3.2.

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