Print Manager won't start - <defunct>

  • 3415093
  • 20-Feb-2008
  • 30-Apr-2013

Environment

Novell iPrint for Linux Open Enterprise Server Support Pack 2

Situation

There are many reasons a Print Manager will load in a defunct state. This TID documents one possible situation.

The /var/opt/novell/log/iprint/ipsmd.log shows the following errors every time the Print Manager is instructed to load:

FATAL The iPrint Manager can not bind to eDir. Error FFFFFD85.
WARNING The iPrint Manager was unable to update its status in eDir, Error: -672.

There are many problems that can cause a Print Manager to go defunct. To determine if the Print Manager is going defunct for the reason stated in this TID, perform an ndslogin.

An ndslogin returns this error: (see Additional Notes if you are not familiar with the ndslogin command)

Error: sh: line 1: /var/novell/nici/nicimud: No such file or directory

Resolution

KB 10100791 documents the ndslogin error and provides instructions to resolve the problem. The command to resolve the problem is:

ln -s /var/opt/novell/nici /var/novell/nici

This problem is caused by a bug NICI. See KB 10100791 for more information on that issue.

Additional Information

The syntax to perform an ndslogin is:

ndslogin -h x.x.x.x admin.ou.o

A real world example of the same line is:

ndslogin -h 192.168.15.12 admin.mycompany

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