Site List functionality is not working in hub and spoke environment

  • 3414437
  • 15-Jul-2006
  • 30-Apr-2012

Environment

Novell ZENworks Desktop Management 7 - ZDM7 Application Launcher (NAL)

Situation

When you have site OUs underneath other site OUs in your tree, Site List processing may not choose the correct application and users end up going across WAN links to access NAL application source files.

For example, if your eDirectory structure is similar to this:

APPS.PROVO.UTAH.NOVELL
APPS.UTAH.NOVELL

and you have your closest server in the UTAH OU, i.e. ClosestSRVR.UTAH.NOVELL, then you create app1 in each APPS OU, have the provo app launch calc, and the utah app launch notepad, and you link them together in a site list.
Associate the utah app to your user, and launch the app repeatedly.
Sometimes calc runs (Provo app), sometimes notepad runs (Utah app), but it should always run the Utah app because thats where your closest server is.

Resolution

Fixed in ZENworks 7 with SP1 Desktop Management, available athttps://download.novell.com

Additional Information

The reason why this is happening is because NAL does a context compare between the site list apps and the closest server:

app1.apps.provo.utah.novell
app1.apps.utah.novell

closestSRVR.utah.novell

Since utah.novell is all that can be matched up, both apps are tied in the context compare. When apps are tied, NAL randomly picks one - causing this problem.

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