ZEN Applications randomly uninstall

  • 3411774
  • 06-Mar-2007
  • 30-Apr-2012

Environment

Novell ZENworks 7 Desktop Management - ZDM7
Novell Application Launcher (NAL)
Application Launcher settings Unassociated Days to Uninstall (User) = 0
Application Launcher settings Unassociated Days to Uninstall (Workstation) = 0

Situation

Some ZEN delivered applications uninstall when they should not
ZEN Applications randomly uninstall

Resolution

Fixed in ZENworks 7 with SP1 Desktop Management, available at Novell Downloads

A possible workaround -

Application Launcher settings Unassociated Days to Uninstall (User) = -1

Application Launcher settings Unassociated Days to Uninstall (Workstation) = -1

Additional Information

If the network connection gets interrupted while NAL is refreshing, the information in the cache and registry become incomplete. NAL was using the incomplete information in the .asc file together with Unassociated Days to Uninstall setting to handle application uninstallation

Formerly known as TID# 10100758 NOVL105483

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