Install of iManager 2.6 on SLES10 fails with errors on libraries

  • 3409518
  • 16-May-2007
  • 26-Apr-2012

Environment

Novell SUSE Linux Enterprise Server 10
Novell iManager 2.6

Situation

Installing iManager 2.6 (32bit) on a SLES10 server generates the following errors.
Preparing to install...
Extracting the JRE from the installer archive...
Unpacking the JRE...
required libraries are installed
Extracting the installation resources from the installer archive...
Configuring the installer for this system's environment...
required libraries are installed
awk: error while loading shared libraries: libdl.so.2: cannot open shared
object file: No such file or directory
dirname: error while loading shared libraries: libc.so.6: cannot open shared
object file: No such file or directory
/bin/ls: error while loading shared libraries: librt.so.1: cannot open
shared object file: No such file or directory
basename: error while loading shared libraries: libc.so.6: cannot open
shared object file: No such file or directory
dirname: error while loading shared libraries: libc.so.6: cannot open shared
object file: No such file or directory
basename: error while loading shared libraries: libc.so.6: cannot open
shared object file: No such file or directory

Launching installer...

grep: error while loading shared libraries: libc.so.6: cannot open shared
object file: No such file or directory
/tmp/install.dir.20853/Linux/resource/jre/bin/java: error while loading
shared libraries: libpthread.so.0: cannot open shared object file: No such
file or directory

Resolution

A SUSE Linux Enterprise Server 10 requires the 64 bit of the iManager to be installed on the server.
This is documented in the following line on the download page for iManager 2.6
"For SLES 10 32-bit, SLES 10 64-bit, SLES 9 64-bit and RedHat 4 64-bit, select the file iMan_26_linux_64.tgz. "
Also in the install notes: "Note: For SLES 10 32-bit, select iMan_26_linux_64.tgz"
Download and install the 64 bit version of iManager for SLES10.