Random Patch Management Agents could not connect to PLUS server

  • 3401745
  • 29-Aug-2007
  • 30-Apr-2012

Environment

Novell ZENworks Patch Management 6.3 - ZPM6.3 Agent

Situation

Random Patch Management clients stopped connecting to the PLUS server.

ERROR
:
"Head request Error (1109) occurred opening request to /gravitix/.
The error string is: (HTTP problem. The error code is -2146893007.), head return=0x1109, HTTP Error=0 [HttpSession.cpp:138]"


Resolution

Disable FIPS (Federal Information Processing Standard) in the local Group Policy.
In the policy editor go to Computer Configuration>Windows settings>Security Settings>Local Policies>Security Options.
Set System cryptography: Use FIPS compliant algorithms for encryption, hashing, and signing to disabled.