Application Site List is not launching from the Nearest Server

  • 3396918
  • 15-Jun-2007
  • 30-Apr-2012

Environment


Novell ZENworks 6.5 Desktop Management Support Pack 2 - ZDM6.5 SP2
Novell ZENworks 7 Desktop Management Support Pack 1 - ZDM7 SP1
Novell ZENworks 7 Desktop Management Support Pack 1 - ZDM7 SP1 Application Launcher (NAL)

Situation

Application Site List is not launching from the Nearest Server.
The 'Unlicensed' user connection is on a non-local eDir server. [It must be on the local server for the NAL Application Site List to function as architected.]
A server other than the local server is used to deliver the Site List application.
Error: "Application Launcher Status: Could not launch (using \\\\\) (id=67). The network name cannot be found."

Resolution

The Novell 'Name Resolution Timeout' value (Properties of the Novell Client, Advanced Settings tab) was configured for 1 (one). The default value is 10 (ten). This value must be sufficient to allow time for the client to resolve resources, which means a value higher than 10 may be appropriate (the valid range is 1-180).

Additional Information

NAL relies on the Novell Client and its settings if the client is present. If the Novell Client is not present, the ZFDagent uses a different process (IPCosting) to utilize the local server for the Site List Application.