Installing ZLM 7.2 IR1 agent gets error failed to install zmd

  • 3396062
  • 16-Jan-2008
  • 30-Apr-2012

Environment

Novell Suse Linux Enterprise Server 10 Service Pack 1
Novell Zenworks Linux Management 7.2 Interim Release 1

Situation

During the installation of a Zenworks Linux Management 7.2 Interim Release 1 agent on a Suse Linux Enterprise Server 10 Service Pack 1 server.
ERROR:"Detected running Zenworks Managment Daemon version 7.2.0, but it is too old Installing Zenworks Management Daemon. There was an error installing zmd. "

Resolution

  1. Look in the log zlm-install.log located in: /var/opt/novell/log/zenworks/zlm-install.log.
  2. You will see three dependencies that it fails on that you need to install.
  3. Install the glib-sharp and the gtk-sharp dependency and try reinstalling the agent again and it should work.

Additional Information

During the agent install, this was the error that was seen after accepting the license agreement:

Do you accept? (y/n) [y]: y

WARNING: If you are using a firewall it is recommended that you make the necessary modifications to allow for the ZENworks server to communicate with the ZENworks client on TCP ports 2544, 5950, and 5951 of this machine.
Configuring ZMD
Detected running ZMD version 7.2.0, but it is too old
Installing ZMD There was an error installing zmd. Check the logs
failed to install zmd
zlmagent1:/zlm/install #
This information was in the zlm-install.log file.
Dec 14 09:39:07 error: Failed dependencies:
mono(gdk-sharp) = 2.8.0.0 is needed by zen-updater-7.2.1-0.1.x86_64
mono(glib-sharp) = 2.8.0.0 is needed by zen-updater-7.2.1-0.1.x86_64
mono(gtk-sharp) = 2.8.0.0 is needed by zen-updater-7.2.1-0.1.x86_64

Dec 14 09:39:07 There was an error installing zmd. Check the logs

Dec 14 09:39:07 failed to install zmd: 1