Environment
Novell ZENworks 7
Desktop Management Support Pack 1 - ZDM7 SP1 Remote
Management
Novell ZENworks 7 Desktop Management Support Pack 1 - ZDM7 SP1 Management Agent
Novell ZENworks 7 Desktop Management Support Pack 1 - ZDM7 SP1 Management Agent
Situation
Remote control
policies are not properly applied to the workstation if the
workstation object does not initially authenticate to eDirectory on
the first try. The workstation object does eventually attempt
to reconnect to eDirectory and succeeds but remote control policies
will not apply at that time.
Novell ZENworks 7 Desktop Management Support Pack 1 HP3 was tried, but did not resolve the matter.
Novell ZENworks 7 Desktop Management Support Pack 1 HP3 was tried, but did not resolve the matter.
Resolution
Fixed in ZENworks 7 Desktop Management Service Pack 1 Interim Release 1, available athttps://download.novell.com
ZDM 7
SP1 IR1 adds support for the "WMInitRetryTime" registry
setting.
By default,
the remote control server will wait for 30 seconds for the
workstation object to authenticate and read it
policies.
The"WMInitRetryTime" registry setting can increase the default
timeout.
1. Open
registry of managed device.
2. Go to HKLM\Software\Novell\ZENworks\Remote Management\RMAgent key.
3. Create a DWORD value called "WMInitRetryTime". This entry specifies how long
the Remote Management Agent should keep retrying. The value is in seconds.
4. Enter the desired value.
2. Go to HKLM\Software\Novell\ZENworks\Remote Management\RMAgent key.
3. Create a DWORD value called "WMInitRetryTime". This entry specifies how long
the Remote Management Agent should keep retrying. The value is in seconds.
4. Enter the desired value.