Environment
Novell GroupWise 7
GroupWise Mobile Server 2.0
Situation
GroupWise Mobile Server (GMS) was installed and worked
well.
Synchronization between GMS and GroupWise mailboxes was
functioning before.
Login in web PIM interface works but cannot get any changes
synchronized.
Newly created GMS users can connect and synchronize without
problems.
SOAP port on one of post offices was recently changed.
Resolution
After a SOAP port number was changed on one of the POs, it is
necessary to restart GMS services.
Then a user can login via web client in a web PIM interface in
his GMS mailbox.
Next click on Settings.
Under Connection Name click on Novell GroupWise.
Since the GMS server detected a change on GroupWise site, the
user now can see a notification about old and new settings and get
an option "Change Connection". This resolves a communication
issue.