Environment
Novell iFolder 3.x
Situation
Authentication of iFolder users fail, as well as logging in to the
iManager plugin. In the Simias.log (found in the iFolder data
store location), the error messages are revealed :
2007-07-07 07:07:07,514 [1088392112] ERROR Novell.iFolder.Ldap.EnterpriseAuthentication - LdapError:
2007-07-07 07:07:07,515 [1088392112] ERROR Novell.iFolder.Ldap.EnterpriseAuthentication - Error:91
2007-07-07 07:07:07,597 [1088392112] ERROR Novell.iFolder.Ldap.EnterpriseAuthentication - 91
2007-07-07 07:07:07,600 [1088392112] ERROR Novell.iFolder.Ldap.EnterpriseAuthentication - in <0x00030>
Novell.Directory.Ldap.LdapResponse:chkResultCode () in <0x0015f>Novell.Directory.Ldap.LdapSearchResults:next ()
Resolution
Run through the following documents to ensure that the LDAP
certificates are correct :
- 3646970 - iFolder 3.x - Cannot import certificates into keystore using certmgr
- 3248305 - Correcting Expired Certificates in the iFolder 3.x KeyStore
- iFolder admin username and password (this account must already exist if iFolder has been running)
- iFolder proxy username and password (the username can be found
in /var/lib/wwwrun/.local/share/simias/Simias.config using the
command :
grep -i proxydn /var/lib/wwwrun/.local/share/simias/Simias.config | awk -F '"''{print $4}'
- iFolder data storage location. This can be retrieved by
running the command :
grep -i path /var/lib/wwwrun/.local/share/simias/Simias.config | awk -F '"''{print $4}'
- Any passwords, if not documented previously, can be reset using
ConsoleOne to a known value.
/opt/novell/ifolder3/bin/simias-server-setupSpecifying the information gathered (when appropriate). When prompted to delete the data (as it already exists), do not delete it (if done, the data will have to be resynchronized from the workstations). At that point, stop and restart the apache service (do NOT do a restart - the restart command does not stop the Simias processes, and this can result in an incomplete restart of the iFolder system) :
rcapache2 stop
rcapache2 start