Error during upgrade that Manager is still running

  • 3387397
  • 12-Dec-2006
  • 27-Apr-2012


Novell ZENworks Asset Management 3.3 - ZAM3.3
Novell ZENworks 7 Asset Management - ZAM7


During an upgrade, there is an error that the upgrade cannot continue because the manager is still running. But the Manager is not currently running.


Using SQL Enterprise Manager or another database access tool open the NC_HostInfo table and find the Manager. The manager will be the one with the Port of 7462.
The following columns must contain the following attributes:
Column:"state" should be set to 1
Column:"status" should be set to 2
Column:"type" should be set to 0
This will tell the database that the Manager is no longer running and the upgrade process will be able to continue.