Environment
Novell
ZENworks Asset Management 3.3 - ZAM3.3
Novell
ZENworks 7 Asset Management - ZAM7
Situation
During an
upgrade, there is an error that the upgrade cannot continue because
the manager is still running. But the Manager is not
currently running.
Resolution
Using SQL
Enterprise Manager or another database access tool open the
NC_HostInfo table and find the Manager. The manager will be
the one with the Port of 7462.
The
following columns must contain the following
attributes:
Column:"state" should be set to 1
Column:"status" should be set to 2
Column:"type" should be set to 0
This will
tell the database that the Manager is no longer running and
the upgrade process will be able to
continue.