HP Proliant DL350 or ML350 server fails to mount volumes after a restart

  • 3386049
  • 14-Nov-2007
  • 27-Apr-2012


Novell NetWare 6.5 Support Pack 6
HP Proliant DL350 G5
HP ProLiant ML350


A working NetWare 6.5 Support Pack 6 server was restarted after some minor configuration changes were made and the volumes failed to mount.
HPQCISS.HAM driver fails to load and reports no supportable controlers were found
HPQCISS.HAM driver failed to initialize correctly
HPQCISS.HAM INIT FAIL reported on server console


1. Delete or rename the NetWare Registry files C:\NWSERVER\SERVCFG.* and restart the server.
2. Ensure the server firmware is up to date. Version 1.66 was used in one situation to help resolve this problem.