Nicknames not working

  • 3379166
  • 17-Aug-2006
  • 26-Apr-2012

Environment

Novell GroupWise 7
Nicknames

Situation

Nicknames not working
ERROR: "The user nickname could not be found. Select a user from the address book." while sending to nickname using WebAccess
ERROR: "Some addresses are undeliverable and have been crossed out. Would you like to go to the address book to resolve them?" while sending to nickname using GroupWise Client
Unable to send mails using nickname

Resolution

1. Launch ConsoleOne
2. Click Tools | GroupWise System Operations | Select Domain
3. Browse to the Domain Directory and click Ok
4. Highlight GroupWise System
5. Click Tools | GroupWise System Operations | Internet Addressing
6. Make sure UserID@internet domain name is selected. If it is not selected, please select UserID@internet domain name

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