Sentinel: Location of install error logs

  • 3375773
  • 18-Aug-2006
  • 26-Apr-2012

Environment

Windows 2000 sp4; 2003 sp1
Solaris 9

Situation

Where are the install error logs located?

Resolution

If there is an install failure, e-Security provides some tools to troubleshoot.
If the installation failed:

o e-SecurityLog.txt
- Created at installation time if there are errors.
- If the installation was successful, this file will not be created.

o Database install log files
- Created at installation time.
- Found under $ESEC_HOME/logs/dbsetup

Uninstalling:
o Uninstaller
- Found under $ESEC_HOME/_uninst/uninstall.bin (or .exe on windows).
- Will prompt to remove different parts of the software.