Novell GroupWise 6x
Novell GroupWise 7x
Novell GroupWise 2012 Support Pack 2
Novell GroupWise 8 Support Pack 3 Hot Patch 1
Recover accidentally deleted mail
SECTION 1 - RESTORE THE POST OFFICE TO A TEMPORARY LOCATION
Restore the deleted user's entire post office directory to a temporary location(folder names must be eight characters or less).All of the post office directories need to be restored. You do not need to install GroupWise agents to connect to the user's PO.
Note: If you are restoring this information to a temporary tree. If you are accessing this on a different tree, remember the schema will need to be updated if GroupWise was never installed. From the original GW CD and run the install, but only extend the schema. After it is extended, you can then graft the Domain, po and user(s) into the new tree so that you can modify the users and PO's properties to make the necessary changes. Also before grafting users, you will need to create an NDS user with the same Mailbox ID as the user in the system you are restoring. Example: If the name of the mail box user I am trying to access is "fbaker" and their NDS name is "BakerF", on the new tree I would need to create a new user called "fbaker" so that during the grafting process, the GroupWise system will match its user with the new NDS user.
SECTION 2 - ACCESS THE RESTORED POST OFFICE WITH THE SAME VERSION OF THE CLIENT
Note : If you are accessing a previous version of a GroupWise post office, that is, 5.5 or 6.0, then you will need to use the corresponding version of the Client. We are using the client to access the mail and calendar items, since we are keeping this restore, separate, from the production system. We do not use a post office agent. To use this client access we need direct mode enabled on the post office, as explained below.
1. Restore the WPDOMAIN.DB in a separate folder (folders must be 8 characters or less) and copy the domain dc files into that folder. There are 4 files: gwdom.dc, gwpo.dc, wpdomain.dc, and wphost.dc. Do not place the restored domain database in the same directory as the post office database.
2. Connect to the restored domain structure.
NOTE: Make sure you do this from the GroupWise view and not the NDS view. Hit Apply or Close and and save the changes.
5. From ConsoleOne in the GroupWise View, right click the Post Office and choose GroupWise Utilities | System Maintenance | Rebuild Database. After hitting the OK button, ConsoleOne will prompt for the path. Be default, it will read the UNC Path setting from when it was on the live system. ! Change the UNC path to the root folder of the restored post office, then hit OK to run the rebuild. If you don't change the path, it will try and rebuild on your live PO.
STEPS TO RESET A USER'S PASSWORD ON A BACKUP PO:
1. Restore Domain and Post Office to a test server.
2. In ConsoleOne, connect to the backup domain (Tools | GroupWise System Operations | Select Domain). In NWAdmin, choose System Connection, instead of Select Domain.
3. Edit the Properties of the Post Office object, and set the Security Level to Low, and set the Access Mode to "Client/Server and Direct.
4. Edit the user object, and on the GroupWise Tab, change the users password to a new value (or clear the password).
5. Right click on the Post Office object, click GroupWise Utilities | System Maintenance | Rebuild Database | and then click Run (Note: Make sure you change the rebuild path to the backup Post Office location,NOTto the live PO directory).
6. Run the standalone GWCheck, and from the drop down menu, select Reset Client Options for this user. (Note: for GW6x/ 7x, also select Clear Password. This will clear the password in the user database, not the password you set in step 4. So when you login after completing this process, use the password you reset in step) 4). Also verify in GWcheck that the Database Path points to the backup Post Office directory and not the live system.
8. Rename the domain database in the backup location to .OLD, so that you do not accidently connect to it in ConsoleOne or NWADMIN32.
9. Change the Properties of the GroupWise shortcut: After the grpwise.exe, enter a space, then enter for GroupWise 5.X /@u-userid or for GroupWise 6.X /ph-pathtobackuppo. When prompted, enter the password that was used in step 4.
Formerly known as TID# 10068986