500 internal error going thru Novell BorderManager 3.8 proxy

  • 3370979
  • 19-Apr-2007
  • 26-Apr-2012

Environment


Novell BorderManager 3.8

Novell BorderManager 3.8 Support Pack 4 Intern Release 5

Situation

After a while, browsing the Internet thru proxy, trying to load a page, a 500 internal error is displayed. Hitting refresh in the browser brings the page normally.
It is more visible using firefox browsers.

Resolution

This has been fixed in proxy version 5.10.03, dated 6-nov-2006, included in BM38sp5 support pack and above.
Also it is recommend three more steps:

1. Add the following switch to the sys:etc\proxy\proxy.cfg file, under the [Extra Configuration] section:
SendHTTP11Request=1

2. Configure browsers to use http 1.1 protocol thru proxy.
2a. In Internet Explorer go to Tools/Internet options/advanced and check "Use HTTP 1.1 through proxy connections".
2b. In Firefox is enable by default. To check it, type on the url bar about:config and search for the entry network.http.proxy.version

3. In the sys:etc\proxy\proxy.cfg, under the [Extra Configuration], check that this switch is set to 0 or not present. If the value is 1, then change it to 0 and restart proxy.nlm:

EnableIncomplete302ResponseFix=0