Environment
Products:
Novell GroupWise Gateway - 7.x Gateway for MS Exchange
Novell GroupWise Gateway for Microsoft Exchange
Novell GroupWise 7 Support Pack 1
Situation
Symptoms:
Unable to start GroupWise Gateway for Microsoft Exchange
Gateway installed as an application fails to start with error:
gateway root directory does not exist
Gateway root directory does not exist error when starting the
GroupWise Gateway for Exchange.
Gateway log may indicate ERROR: Unable to access MS Exchange
Gateway Mailbox
Resolution
1. Go to the GroupWise Domain/wpgate/exchange/gwexch.cfg
2. open the gwexch.cfg file in Notepad
3. create a backup copy of the file before modifying
4. modify the original file home path to appear as
follows: /home-\\groupwise server
name\volume\domain\wpgate\exchange\
5. restart gateway
Additional Information
Note: It has also been noted that
the gwexch.cfg file can be set to read only. Please
un-checked the read only attribute of this file if present.
It has also been necessary to add rights to the user who is
authenticating to Edirectory from the Exchange server.
Modify these rights as follows in Exchange system
manager:
1. Go to Start
2. Choose all programs
3. Choose Microsoft Exchange
4. Choose Exchange System Manager
5. Expand First Administrative Group
6. Expand Servers
7. Expand the Server who runs the Gateway
8. Highlight First Storage Group
9. Highlight and right click the Mail box store (server
name)
10. Go to properties and choose security Tab
11. Give Domain Admins, Exchange Admins, and the user
authenticating to GroupWise server Explicate right to send as and
receive as. These need to be set to allow and have no greyed
out check box on the deny.
This has also worked when adding the same rights to Domain
Admins and Enterprise Admins Groups.
un-checking inheritable permission under the advanced tab may
have to be used to enable the allow button and insure the greyed
out deny checks are removed when setting these right under the
properties of the Mail store.
Note: For additional help installing and running the gateway see TID 7001367 "How to install GroupWise Gateway for Microsoft Exchange"
Note: For additional help installing and running the gateway see TID 7001367 "How to install GroupWise Gateway for Microsoft Exchange"