Environment
Products:
Novell GroupWise 7
Novell GroupWise 6.5
Novell GroupWise 7
Novell GroupWise 6.5
Situation
Symptom:
Mails are crossed out in the Trash Folder.
Unable to delete mails fom the Trash. The mails are crossed out. The user has an IMAP account. The mail which is crossed out has not been downloaded to the IMAP client.
Mails are crossed out in the Trash Folder.
Unable to delete mails fom the Trash. The mails are crossed out. The user has an IMAP account. The mail which is crossed out has not been downloaded to the IMAP client.
Resolution
It is working as
designed. If the mail has not been downloaded by the IMAP client
(connection) the mail does not get deleted from the Online
mailbox.
Additional Information
The feature has been set this way so as to avoide accidental
deletion of mail not downloaded by IMAP.