Environment
Novell eDirectory 8.7.3 for All Platforms
Novell eDirectory 8.8 for All Platforms
Situation
Account is used for application authentication
Applications authenticates to LDAP continually
An attempt to use the account with an incorrect password triggered intruder lockout
The administrator attempted to unlock the account using both iManager and ConsoleOne, but was unable to get the change to take effect.
Updates from the continuous authentication attempts from the applications continued to reset the intruder lockout on the locked account.
Applications authenticates to LDAP continually
An attempt to use the account with an incorrect password triggered intruder lockout
The administrator attempted to unlock the account using both iManager and ConsoleOne, but was unable to get the change to take effect.
Updates from the continuous authentication attempts from the applications continued to reset the intruder lockout on the locked account.
Resolution
The administrator had to stop applications that were using the
locked account to authenticate. This allowed the change to
unlock the account in iManager and ConsoleOne to take effect.
This is working as designed, but a request has been submitted to development to enhance this functionality allowing administrators to be able to unlock the account without the update from further authenication resetting the lockout.
This is working as designed, but a request has been submitted to development to enhance this functionality allowing administrators to be able to unlock the account without the update from further authenication resetting the lockout.