Environment
Novell Open Enterprise Server (OES) Support Pack 2 Linux
Situation
Symptons
Can no longer access OES Linux via NCP Protocol
Users cannot log into server via NCP protocol
NDSD process cores in the NCP server
Can no longer access OES Linux via NCP Protocol
Users cannot log into server via NCP protocol
NDSD process cores in the NCP server
Resolution
This specific issue has been fixed by patches released in the OES channel. Please update server to the latest released patches.
Status
Reported to EngineeringAdditional Information
/var/log/messages shows the following information
Jun 6 06:49:57 XXXXXX /usr/sbin/namcd[23877]: monitorChangesInLDAP: ldap_result: Can't contact LDAP server
Jun 6 06:50:00 XXXXXX kernel: Couldn't get the security equivalence vector for uid 1028
Jun 6 06:50:01 XXXXXX /USR/SBIN/CRON[30109]: (root) CMD ( /root/ndsd-mem.sh)
Jun 6 06:50:01 XXXXXX /usr/sbin/namcd[23877]: ldap_initconn: LDAP bind failed (error = [81]), trying to connect to alternative LDAP server
Jun 6 06:50:02 XXXXXX /usr/sbin/namcd[23877]: ldap_initconn: LDAP bind failed (error = [81]), trying to connect to alternative LDAP server
Jun 6 06:50:02 XXXXXX/usr/sbin/namcd[23877]: nam_ldap_init(): retrieval of trusted root cert failed. Make sure you have LDAP server certificate in /var/lib/novell-lum directory.
Jun 6 06:50:02 XXXXXX /usr/sbin/namcd[23877]: nss_ldap_init: Unable to get LDAP handle.
Jun 6 06:50:02 XXXXXX /usr/sbin/namcd[23877]: nam_ldap_init(): retrieval of trusted root cert failed. Make sure you have LDAP server certificate in /var/lib/novell-lum directory.
If the server is setup to core.log
(gdb) where
#0 0x402604bd in opendir () from /lib/tls/libc.so.6
#1 0x46e49a66 in DirectorySearch () from /usr/lib//nds-modules/libncpengine.so
#2 0x46e424b5 in ContinueFileSearchSet () from /usr/lib//nds-modules/libncpengine.so
#3 0x46e52986 in Case89 () from /usr/lib//nds-modules/libncpengine.so
#4 0x46e611b5 in ExecuteNCPPacket () from /usr/lib//nds-modules/libncpengine.so
#5 0x46e3e27e in INCP::HandleNCPFileServiceRequest () from /usr/lib//nds-modules/libncpengine.so
#6 0x46e3f6f5 in INCP::Process () from /usr/lib//nds-modules/libncpengine.so
#7 0x46e3ff98 in INCP::HandleNCPRequest () from /usr/lib//nds-modules/libncpengine.so
#8 0x46e40915 in INCP::ServiceStreamGroupConnections () from /usr/lib//nds-modules/libncpengine.so
#9 0x46e40eef in NCPPollerThread () from /usr/lib//nds-modules/libncpengine.so
#10 0x080574aa in PoolWorker ()
#11 0x401a6cb7 in start_thread () from /lib/tls/libpthread.so.0
#12 0x4029621e in clone () from /lib/tls/libc.so.6
#13 0x42422bb0 in ?? ()
Jun 6 06:49:57 XXXXXX /usr/sbin/namcd[23877]: monitorChangesInLDAP: ldap_result: Can't contact LDAP server
Jun 6 06:50:00 XXXXXX kernel: Couldn't get the security equivalence vector for uid 1028
Jun 6 06:50:01 XXXXXX /USR/SBIN/CRON[30109]: (root) CMD ( /root/ndsd-mem.sh)
Jun 6 06:50:01 XXXXXX /usr/sbin/namcd[23877]: ldap_initconn: LDAP bind failed (error = [81]), trying to connect to alternative LDAP server
Jun 6 06:50:02 XXXXXX /usr/sbin/namcd[23877]: ldap_initconn: LDAP bind failed (error = [81]), trying to connect to alternative LDAP server
Jun 6 06:50:02 XXXXXX/usr/sbin/namcd[23877]: nam_ldap_init(): retrieval of trusted root cert failed. Make sure you have LDAP server certificate in /var/lib/novell-lum directory.
Jun 6 06:50:02 XXXXXX /usr/sbin/namcd[23877]: nss_ldap_init: Unable to get LDAP handle.
Jun 6 06:50:02 XXXXXX /usr/sbin/namcd[23877]: nam_ldap_init(): retrieval of trusted root cert failed. Make sure you have LDAP server certificate in /var/lib/novell-lum directory.
If the server is setup to core.log
(gdb) where
#0 0x402604bd in opendir () from /lib/tls/libc.so.6
#1 0x46e49a66 in DirectorySearch () from /usr/lib//nds-modules/libncpengine.so
#2 0x46e424b5 in ContinueFileSearchSet () from /usr/lib//nds-modules/libncpengine.so
#3 0x46e52986 in Case89 () from /usr/lib//nds-modules/libncpengine.so
#4 0x46e611b5 in ExecuteNCPPacket () from /usr/lib//nds-modules/libncpengine.so
#5 0x46e3e27e in INCP::HandleNCPFileServiceRequest () from /usr/lib//nds-modules/libncpengine.so
#6 0x46e3f6f5 in INCP::Process () from /usr/lib//nds-modules/libncpengine.so
#7 0x46e3ff98 in INCP::HandleNCPRequest () from /usr/lib//nds-modules/libncpengine.so
#8 0x46e40915 in INCP::ServiceStreamGroupConnections () from /usr/lib//nds-modules/libncpengine.so
#9 0x46e40eef in NCPPollerThread () from /usr/lib//nds-modules/libncpengine.so
#10 0x080574aa in PoolWorker ()
#11 0x401a6cb7 in start_thread () from /lib/tls/libpthread.so.0
#12 0x4029621e in clone () from /lib/tls/libc.so.6
#13 0x42422bb0 in ?? ()
Change Log
Nov 11, 2011 - Juston Mortenson - looked up bug 281766 and it was resolved in 2007. Added the resolution to update server to latest patches.