Sentinel Communcation Server says it is NOT_INTIALIZED

  • 3332633
  • 09-Aug-2006
  • 26-Apr-2012

Environment

Sentinel 5.1.2
Sentinel 5.1.3
Windows 2000
Windows 2003

Situation

When using the Server View Manager on Windows, the Communication Server state is NOT_INTIALIZED.

Resolution

On Windows, the Communication Server is run as a Windows Service and, therefore, cannot be monitored by the Server View. To monitor the Communication Server on Windows, use the Windows Service Manager.

The Sonic Lock Remover process is only enabled on Windows. When a process is not enabled on a particular server, its Enabled column will be set to "0" and its State column will appear as NOT_INITIALIZED.