After a Netware 6.5 Server Migration GroupWise 6.5 client hangs when starting

  • 3329781
  • 10-Apr-2007
  • 27-Apr-2012

Environment


Novell GroupWise 6.5
Microsoft Windows XP Professional

Situation

After a Netware 6.5 server migration from one server to another newer box, when most any user in GroupWise 6.5 sp6 tries to log into their mailbox the client seems to hang and never report back an error. They see the message saying "connecting via " and the GroupWise splash screen, but nothing else.

Resolution

It was discovered that the POA configuration settings listed in the POA log file showed the wrong IP address for the server , even though the POA object had the correct IP address under it's object in ConsoleOne. We found that the HOSTS file in the SYS:\etc directory had the old and new ip address, we removed the old one and rebooted the server and correct IP address is now listed in the POA configuration settings in the log file and this problem want away.

Note: The customer also had the wrong IP address listed in the HOSTNAME file in this same directory