Distribution Script processor may be terminated by Rogue Process Management

  • Document ID:3328453
  • Creation Date:04-May-2007
  • Modified Date:30-Apr-2012
    • Micro Focus Products:
      ZENworks Desktop Management

Environment

Novell ZENworks 6.5 Desktop Management Support Pack 2 - ZDM6.5 SP2 Application Launcher (NAL)
Novell ZENworks 7 Desktop Management - ZDM7 Application Launcher (NAL)

Situation

The engine chosen for the distribution script processor is subject to termination by Rogue Process Management
  1. Set up an application, and create a pre-distribution script: select a script processor, such as %COMSPEC% /c (ensure that the script will run for long enough for RPM to activate: for example, use DIR /S as the script)
  2. set up Rogue Process Management for a user, ensure that the default action is to terminate, and that cmd.exe is not in the exception list
  3. login as that user and Launch the application, and RPM will terminate CMD.EXEt

Resolution

For ZDM7: Fixed in ZENworks 7 with SP1 Desktop Management, available athttps://download.novell.com

For ZDM6.5 SP2: fixed in ZENworks 6.5 Desktop Management SP2 IR1 or newer found athttps://download.novell.com

As a workaround, add the script processor (e.g. CMD.EXE) to the exception list, but be aware that this will mean that users can launch CMD.EXE

Additional Information

This problem does not occur with launch scripts.

Formerly known as TID# 10099169 NOVL103753