Error converting addresses between ms exchange and gw formats while processing messages.

  • 3323817
  • 15-Mar-2007
  • 26-Apr-2012

Environment

Novell GroupWise Gateway - 7.x Gateway for MS Exchange
Novell GroupWise 7
Microsoft Windows Server 2003 Enterprise Edition

Situation

Error converting addresses between ms exchange and gw formats while processing messages.

Resolution

Possible solution for Issue #1)
Delete and reinstall the gateway. This entails removing all references to the gateway in ConsoleOne and Exchange Admin and then reinstalling the gateway.
Possible solution #2)
Remove all Gwise address space from the recipient policy from with in Exchange System Manager Recipient Policies. Insure all Gwise address space is also removed from the Users Properties Page Email address tab.
**The address space can be installed or removed by running the install program for the GroupWise Gateway for MS Exchange. During the install this is one of the install options that can be selected

Additional Information

Possible Issue #1 ) Corruption in the GWPROXY.DLL or the Gateway queue on the Exchange server.
Possible Issue #2 ) Mis-configured Gwise Address Space in Exchange Recipient Policy | Email Address (policy) and / or Exchange Users Property Page | Email Address tab.


Formerly known as TID# 10026283

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