Printer Object and Printer Agent information is inconsistent

  • 3319746
  • 01-Feb-2008
  • 26-Apr-2012

Environment


Novell Distributed Print Services (NDPS)
Novell iPrint for NetWare
NDPSM.NLM
NDPSM

Situation

Deleting Printer Object from eDirectory does not delete the Printer Agent from NDPS Manager or User Installation web page

Renaming Printer Object in eDirectory does not rename the Printer Agent in NDPS Manager or User Installation web page

Printer appears in NDPS Manager or User Installation web page but does not appear in eDirectory

Printer Object cannot be found or modified in eDirectory

Resolution

See Notes section, below, before deleting or renaming objects.

To Delete both the Printer Object and the Printer Agent at the same time use iManager -> iPrint -> Delete Print Object

To rename a printer use iManager (Object Browse mode) or ConsoleOne to rename the Printer Object in eDirectory and then NDPSM -> Printer Agent List -><f3> to rename the Agent.

If a Printer appears in NDPS Manager or on the User Installation Page (http://<host name="">/ipp) but not in eDirectory, or the object names don't match, then rename it (<f3>) or delete it (<del>) within NDPS Manager from the Printer Agent List.

Additional Information

It must be understood that the Printer Object seen in eDirectory is separate from the Printer Agent seen in NDPS Manager and hence the user view on the Installation web page.

If iManager is used for all administration tasks (except a rename) the two should stay linked. If ConsoleOne is used to update the Printer Object then the Printer Agent isn't touched. Hence a Printer Object can be deleted or renamed using ConsoleOne and nothing happens to the Printer Agent: It stays listed in NDPSM and on the Installation page.

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