Environment
Novell ZENworks 6.5 Desktop Management Support Pack 2 - ZDM6.5 SP2 Management Agent
Novell ZENworks 7 Desktop Management - ZDM7 Management Agent
Situation
D018 error and id=183 error when terminal server w/ agent tries to access .fil on user map drive
Resolution
Fixed in ZENworks 7 with SP1 Desktop Management, available at Novell Downloads
For ZDM6.5 SP2: fixed in ZENworks 6.5 Desktop Management SP2 IR1 or newer found at Novell Downloads
Additional Information
Formerly known as TID# 10098324 NOVL102801