Environment
Novell ZENworks Desktop Management 6.5
Novell NetWare 6.5
Situation
User is attempting to install ZDM 6.5 SP2 IR1 on the server.
The install returns an error saying:
Install is unable to determine if ZDM 6.5 is installed to the
server - the problem may be due to administrator rights...."
But, the install is being done by a user with with full
rights.
Resolution
This is an error reported by multiple users. The issue is that the
IR1, and most of Novell's Interim Releases, are not cumulative. The
SP2 IR1 is intended to be installed on a server already running ZDM
6.5 SP2, and so the installer will fail with this message when
it does not detect the correct file versions.