iPrint Printer Pooling on Linux crashes the Print Manager

  • 3298109
  • 05-Dec-2006
  • 26-Apr-2012


Novell iPrint for Linux Open Enterprise Server Support Pack 2


With Printer Pooling on Linux enabled, the following symptoms will arise after a few days.

        The Print Manager on Linux will stop printing.
        The default iprint page will not load (http://[IPorDNSofiPrintServer]/ipp)
        PsmStatus page will not load (http://http://[IPorDNSofiPrintServer]/PsmStatus)
        iManager stops working.
        Typing this command shows the ipsmd (process for the Print Manager) is defunct
                   ps -ef | grep ipsmd

Restarting the server will cause printing to work for a few more days, but the problem will return.  Disabling Printing Pooling will cause these symptoms to not occur.


Update the Linux OES Server using Red Carpet. 

Or, download the updated iPrint RPM (novell-iprint-server-5.1.20061109-3.i586.rpm) from here.
Restart the Driver Store and Print Manager after installing the updated RPM.
rcnovell-idsd restart
rcnovell-ipsmd restart


Reported to Engineering