iPrint Printer Pooling on Linux crashes the Print Manager

  • 3298109
  • 05-Dec-2006
  • 26-Apr-2012

Environment


Novell iPrint for Linux Open Enterprise Server Support Pack 2

Situation

With Printer Pooling on Linux enabled, the following symptoms will arise after a few days.

        The Print Manager on Linux will stop printing.
        The default iprint page will not load (http://[IPorDNSofiPrintServer]/ipp)
        PsmStatus page will not load (http://http://[IPorDNSofiPrintServer]/PsmStatus)
        iManager stops working.
        Typing this command shows the ipsmd (process for the Print Manager) is defunct
                   ps -ef | grep ipsmd

Restarting the server will cause printing to work for a few more days, but the problem will return.  Disabling Printing Pooling will cause these symptoms to not occur.

Resolution

Update the Linux OES Server using Red Carpet. 

Or, download the updated iPrint RPM (novell-iprint-server-5.1.20061109-3.i586.rpm) from here.
 
Restart the Driver Store and Print Manager after installing the updated RPM.
rcnovell-idsd restart
rcnovell-ipsmd restart

Status

Reported to Engineering