MSI Application is not automatically uninstalled when unassociated

  • 3297493
  • 10-May-2007
  • 30-Apr-2012

Environment

Novell ZENworks Desktop Management 6.5 - ZDM6.5 Application Launcher (NAL)
Novell ZENworks Desktop Management 7 - ZDM7 Application Launcher (NAL)

Situation

If an MSI application is associated to a user, and installed as soon as they login, if the application is unassociated, if will not uninstall (this assumes that the application has been marked as uninstallable, and the Launcher Configuration setting "unassociated days to uninstall (user)" is set to zero). If NAL is refreshed before the application is installed, then when it is unassociated, it will uninstall as expected.

Resolution

For ZDM7: Fixed in ZENworks 7 with SP1 Desktop Management, available at https://download.novell.com

For ZDM6.5 SP2: fixed in ZENworks 6.5 Desktop Management SP2 IR1 or newer found at https://download.novell.com/patch/finder

Additional Information

As a workaround, ensure that NAL is refreshed at least once before the MSI application is installed.

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