Environment
Novell NetWare 6.5
Novell GroupWise WebAccess 6.5
Novell GroupWise WebAccess 7
Novell GroupWise 6.5
Novell GroupWise 7
Novell eDirectory 8.7.3 for NetWare 6.5
Novell eDirectory 8.8 for NetWare 6.5
Situation
Logging in through Groupwise Webaccess or into Groupwise
without the Novell client on the workstation, being prompted for to
change your password generates the following error after attempting
to change the password. "LDAP Password Change Failed, Contact
System Administrator"
Also seeing the following error in DSTRACE with SET
DSTRACE=+LDAP
Failed to authenticate local on connection 0x8a37fa80, err =
failed authentication (-669)
Groupwise is configured for LDAP Authentication
Resolution
Make sure the LDAP Server that Groupwise is using for LDAP
Authentication has a copy of all the replicas where the Users
objects reside in the tree that are using Groupwise and replica of
where the LDAP Server, and LDAP Group objects reside.
In this particular issue, the LDAP server was missing a
replica of where the LDAP Server object resides and after adding
that to the server, it allowed the users to change their passwords
successfully.