Sentinel: Manually uninstall Crystal Reports XI

  • Document ID:3294364
  • Creation Date:14-Aug-2006
  • Modified Date:26-Apr-2012
    • Micro Focus Products:
      Sentinel

Environment

Microsoft Windows Server 2003 Standard Edition

Situation

After uninstalling Crystal XI, re-install fails or the same problem persists. What should I do?

Resolution

You need to do a manual uninstall of Crystal XI. The detailed steps are described at BuisnessObject Support site: http://support.businessobjects.com/library/kbase/articles/c2017905.asp