Environment
Novell
ZENworks Patch Management - ZPM
Situation
Error seen
in the application event logs and Agent log:
Head failed
to hosthttps://MyServerDNSEntry: Head request failed.
Error is 12037. ., head return=0x1109, HTTP Error=0
Error seen in
the debug.log:
The Agent Uniqueness check failed
Resolution
The Update Agent for
Windows uses the Microsoft API "WINHTTP" which displays the
standard list of error codes from the API.The error code
being returned from the WinHttp is "12037":
ERROR_WINHTTP_SECURE_CERT_DATE_INVALID
12037
Indicates that a required certificate is not within its validity
period when verifying against the current system clock or the
timestamp in the signed file, or that the validity periods of the
certification chain do not nest correctly (equivalent to a
CERT_E_EXPIRED or a CERT_E_VALIDITYPERIODNESTING error).
Check the
SSL Web Certificate using a Web Brower and verify
if there are any types of SSL Certificate Warning. According
to the Error Message, the SSL Certificate is expired.