Serial number does not get read from the Dell Axim x50 model devices and put into ZHM inventory.

  • 3290627
  • 13-Sep-2006
  • 18-Jun-2012

Environment

Novell ZENworks 6.5 Handheld management - ZfH6.5
Dell Axim x50 models

Situation

Serial number does not get read from the Dell Axim x50 model devices and put into ZHM inventory.
When you look at the inventory tab on the handheld device in ConsoleOne, it does not have a serial number value.

Duplicate handheld device objects may appear in eDir tree with (1), (2) ect until the fix is applied.  The serial number is part of the information that it uses to link it and know if it is the same device.

Status

Reported to Engineering

Additional Information


Formerly known as TID# 10100576

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