Unable to login to DHost Console, DS Trace, or NDS iMonitor

  • 3290303
  • 01-Oct-2007
  • 26-Apr-2012

Environment


Novell eDirectory 8.7.1 for All Platforms
Novell eDirectory 8.7.3 for All Platforms
Novell eDirectory 8.8 for All Platforms

Situation

Although providing the correct user credentials while trying to login to DHost Console, DS Trace or NDS iMonitor from the login page the login is not possible.
The web browser returns back to the Login page without showing any error.
Login with the user into the eDirectory tree or authentication in ConsoleOne is possible.

Resolution

The server default certificates SSL CertificateIP and SSL CertificateDNS are expired.
NDS iMonitor will uses the certificates to login.

Recreate the servers default certificates in Novell iManager using the Novell Certificate Server plugin version 3.1.20060109.
Goto the task called "Create Default Certificates" under the"Novell Certificate Server role" for the certificate recreation.