Environment
Novell
ZENworks 6.5 Desktop Management Support Pack 2 - ZDM6.5
SP2
Novell
ZENworks for Desktops 4.0.1 - ZfD4.0.1
Novell
ZENworks for Desktops 4.0.1 - ZfD4.0.1 Imaging
Novell
ZENworks 6.5 Desktop Management Support Pack 2 - ZDM6.5 SP2
Imaging
Configuration:
HP/Compaq
DC7100HP/Compaq DC7600
SATA II hard drives
Dell OptiPlex GX280
Dell OptiPlex SX280
HP DC7100
Situation
ZENworks imaging
with Dell Optiplex SX280 fails
Unable to image GX280 or SX280 workstations.
No driver is currently available for the SATA II drive with the 2.4.22 Zen imaging kernel.
Unable to image GX280 or SX280 workstations.
No driver is currently available for the SATA II drive with the 2.4.22 Zen imaging kernel.
Resolution
Fix for ZENworks
for Desktops 4.x
Fixed in files linx.1, linux.2, linux3.tgz, and
bootcd.iso dated 21 Oct 2004 or newer found atNovell Product
Updates
Fix for ZENworks 6.5 Desktop Management
Fix for ZENworks 6.5 Desktop Management
Fixed in files
linux.1, linux.2, linux3.tgz, and bootcd.iso dated 22 November 2004
of newer found atNovell Product
Updates
Additional Information
A newer revision
of the Broadcom 5700 network card in this system is not compatible
with the driver included in the shipping version of ZENworks for
Desktops 6.5.
A hard drive behavior setting in the system BIOS must be changed for Linux to boot.
Workaround: For the HP/Compaq DC7100, go into the BIOS and change the SATA Emulation option to "Combined IDE Controller".
Workaround: In the computer BIOS, go to Drives>Drive Controller and change the setting to Combination.
A hard drive behavior setting in the system BIOS must be changed for Linux to boot.
Workaround: For the HP/Compaq DC7100, go into the BIOS and change the SATA Emulation option to "Combined IDE Controller".
Workaround: In the computer BIOS, go to Drives>Drive Controller and change the setting to Combination.
This configures the serial ATA controller's operating mode. Normal enables the serial ATA controller to operate in serial ATA native mode only. Combination enables the serial ATA controller to operate in serial/parallel ATA combination mode.
Non-Dell
machines that use SATA II drives may use different terms for this
setting, such as "Legacy"
Formerly known as TID# 10093954