Access Manager Error: "all replicas are not responding"

  • 3284539
  • 12-Feb-2007
  • 26-Apr-2012


Novell Access Management 3 Access Administration
Novell Access Management 3 Linux Novell Identity Server


Access Manager IR1 patch (nam3ir1.tar.gz) installed
Access Administrator and IDP server running on the same host
User store on a private subnet that the private interface of the IDP server can communicate with
LDAP communication between IDP server and LDAP server (running on NetWare 6.5) is secure using TCP port 636

When the IDP server is being brought up, the status shows green but the 'health check' monitor shows that the 'User Datastores' are not operating eg.

Services - Identity Server Configuration
Configuration Datastore
User Datastores

User Datastores - For user store Paddy User Store all replicas are not responding
(Required Action) Ensure that all replicas of this user store are operating correctly

The secure LDAP server trusted root certificate was imported correctly and assigned to the correct certificate store. Standard, non secure LDAP communication worked fine.


Make sure that the LDAP group object parameter 'Require TLS for simple binds with password' is disabled.