CUPS prompts for local CUPS user account when trying to install an iPrint printer

  • 3283794
  • 27-Jan-2007
  • 26-Apr-2012

Environment

Novell iPrint Client for Linux

Situation

CUPS prompts for local CUPS user account when trying to install an iPrint printer. This is expected behavior when the iPrint client for high security installed, but now when the low security client is installed.

Resolution

1. Verify that the Low Security iPrint client is installed by typing this command:
rpm -qa |grep iprint

The following should be returned:
novell-iprint-xclient-sl.....
(look for "sl", which means SecureLow)

2. Comment out the following within the /etc/cups/cupsd.conf
Require user
AuthType Basic
This directives may show up more than once in the conf file. Comment out all references.

3. Restart CUPS
/etc/init.d/cups restart

Additional Information

For more information regarding the SecureLow and SecureHigh iPrint clients, see the Novell Documentation:

Feedback service temporarily unavailable. For content questions or problems, please contact Support.