Environment
Novell
ZENworks Desktop Management 7 - ZDM7 Application Launcher
(NAL)
Novell
ZENworks Desktop Management 6.5 - ZDM6.5 Application Launcher
(NAL)
Situation
If
workstation-associated, chained MSI apps are installed,
uninstalled, and then reinstalled, all without a reboot, it is
possible that NAL may crash, and the Workstation Helper becomes
disconnected (if "Unassociated days to uninstall (workstation)" is
set to zero, workstation-associated applications may uninstall at
this point).
Resolution
For ZDM7: Fixed in ZENworks 7 with SP1 Desktop Management, available at https://download.novell.com
For ZDM6.5
SP2: fixed in ZENworks 6.5 Desktop Management SP2 IR1 or newer
found at https://download.novell.com/patch/finder.